These Terms of Service apply to all purchases made through our website. By placing an order, you agree to the following terms, in line with UK consumer law.

1. About
This site is operated by Kimberly Thorne, based in the UK. For questions, contact: kim@kimberlythorne.com.au

2. Product Info
We aim for accuracy in product descriptions, pricing, and availability. All products are subject to change or withdrawal at any time.

3. Orders
Order confirmation emails are issued upon purchase. Your order is only accepted once it has been dispatched.

4. Pricing & Payment
All prices are in GBP. Kimberly Thorne is not registered for VAT and does not collect VAT. Payment is taken in full at checkout.

5. Shipping
We currently ship within the UK only, including England, Scotland, Wales, and Northern Ireland.

Standard shipping is included. Orders dispatch within 1–3 business days unless stated otherwise.

We use Royal Mail 48 for delivery. You’ll receive tracking information via email once your order has been shipped. For more information on Royal Mail transit times, please visit Royal Mail Delivery Services. Please note, parcels addressed to Jersey, Guernsey and Isle of Man will be tracked up to acceptance into the territory.

6. Cancellation Policy
Once an order is placed you have a small window available to cancel your order before this is shipped out to you. Once this has been dispatched we are not able to cancel your order. To request a cancellation please contact us via the 'Contact' page. 

7. Returns
Please refer to return policy.

8. Refunds
Please refer to return policy.

9. Pre-Orders
Dispatch timelines for pre-orders will be stated on the product page. Purchasing a pre-order means accepting the stated delay.

10. Intellectual Property
All website and journal content is the property of Kimberly Thorne and may not be copied or reproduced without permission.

11. Liability
While we do our best to ensure smooth delivery, we are not liable for issues caused by third-party couriers or events beyond our control. We use Royal Mail Tracked 48 for deliveries, which is insured for parcels up to £150. For more details on coverage and claims, please visit the Royal Mail Delivery Services.

Digital Products

Our digital products are a lifetime access product and as such are not valid for any refunds or cancellations.